IT support · Businesses & new companies

IT support for businesses: all your technology from one partner — even from zero

Profferio takes care of a business's technology — or a new company's, from zero — end to end: domain and email, computers and network, IT support, telephony and contact centre, digital work card with ERGANI II, ticketing and a website that brings customers. One partner, one monthly relationship, instead of five different vendors.

  • One owner for all your technology — not five vendors
  • Email, domain, accounts and permissions from day one
  • Computers, Wi-Fi, printers and network security
  • Ticket-based IT support: every issue has a number and an answer
  • Digital work card & ERGANI ready before the first hire
  • Website, contact centre and Viber to win the first customers

Mon–Fri 09:00–17:00 · same-day quote · See pricing

What we set up for a new company

Email, domain & accounts

Company domain and email, shared files, per-employee accounts and proper permissions — so data does not leave when people do.

Computers, network & security

Laptop preparation, office Wi-Fi, printers, backup and baseline security, so the team works from day one.

Ticket-based IT support

Every issue becomes a ticket with a number, priority and response time. You know what is pending and who is fixing it.

Digital work card & ERGANI

From the first hire: time tracking, shifts, leave and card submission to ERGANI II. Compliant from the start, not after a fine.

Telephony & contact centre

Extensions, queues, browser softphone and, if you sell by phone, a dialer with scripts and per-rep reports.

A website that brings customers

A modern site with forms that become leads, Google Business and tracking, so the first customers find you in week one.

IT support tickets screen in Profferio

How we work

  1. 1. Intro (30′)

    Tell us what the company does, team size and launch date. We list what is needed — nothing more.

  2. 2. Plan & quote

    One document: what gets set up, when, and the cost — one-off setup plus monthly support.

  3. 3. Setup

    Email, computers, network, platform, site. The team finds everything ready on day one.

  4. 4. Support

    Ongoing ticket-based IT support, new hires onboarded in minutes, and whatever you need as you grow.

One partner or many vendors?

Profferio end-to-end Many vendors
Who you call when something breaks
One — with a ticket number
You figure out whose fault it is
New employee
Email, PC, ERGANI card together
Three separate calls
ERGANI compliance
From the first hire
Usually after the first inspection
Cost
One predictable monthly fee
Many small invoices

FAQ

We are 3-10 people. Is this for us?

Yes — that is exactly the size this service is built for. We set up only what you need now and add as you grow.

We already have some things in place. Do we start over?

No. We keep what works and take over the rest, starting with an inventory of what exists.

How much does it cost?

A one-off setup depending on size, plus a monthly fee for support and platform. We send a concrete quote after the intro call, with no commitment.

Do we need the whole Profferio platform?

No. You can start with IT support and the digital work card only, and add ticketing, contact centre or a website when needed.

On-site or remote support?

Most issues are solved remotely via tickets. For equipment and network setup we come on-site.

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See also

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